|PO Box 1273Helena, MT 59624-1273
(406) 443-1888e-mail: firstname.lastname@example.org
You can read about all our merchandise in our famous Book Mailer newsletter -- if you're not on our mailing list, get one mailed to you today. In the newsletter we feature personal stories, recommendations, jokes, flies, equipment, supplies, and book reviews. Our highlighted items can be seen in the most recent Book Mailer newsletter -- you may download a pdf file copy -- the current newsletter & past issues are linked at the bottom of the page (Adobe Acrobat Reader is needed in order to download PDF files) or request one be mailed to you.
Items may be ordered on-line through our secure shopping cart, mailing to the above address, phoning 406-443-1888, or by e-mailing email@example.com. You can use the ezOrder Form to order any Book Mailer items not found on the website.
Your order information (including credit card number) are secure when using our shopping cart. Any applicable discounts will automatically be calculated when added to your cart. At the time of check-out you will choose the shipping method you prefer. You may use the "See Rates" link to see the all the various shipping options and their charges which correspond to the items you've ordered. This is the first option available and may be used without typing in your name, address, credit card, or any other information.
Internet Explorer users please note: In order to submit a form (such as this) via e-mail your browser must be configured to send e-mail. This e-mail setting is usually found under the menu: Edit >Preferences >E-Mail >General. In the Sending Mail section, the SMTP host (outgoing mail server) needs to be filled in. This is usually the same info as your Retrieving Mail host (incoming mail server).
Privacy & Security
The security of your transaction and personal information is as important to us as it is to you. We hold ourselves to the highest standards and value the trust you place in us. If you have additional questions regarding the information we gather about you, how we use it, and the safeguards we have in place in order to protect it, please feel free to contact us.
Phone:406-443-1888 (please, say you found us on the web)
24-hours a day (if needing personal assistance call between 8-5 mtn time Mon-Fri)
Mail:the Book Mailer, PO Box 1273, Helena, MT 59624-1273
Don't ever e-mail your credit card info by e-mail (e-mail insecurely transfers information). You can e-mail your order then call us with your credit card number (order will be held for card number).
OR order on-line securely by using our shopping cart
THE BOOK MAILER GUARANTEE
Many of our customers buy our products as gifts. They trust our choices we only recommend the best we find. We don't just sell books and gear. We review the new titles and products and feature only the best ones in our newsletter.
We also realize, however, that we cannot describe a book or product completely in a short article. So all items are fully guaranteed and can be returned for exchange or refund for any reason (excluding personalized items). Our success can only be built with satisfied customers.
We value our customers. Our goal is not to just sell but to promote the finest products and books on fly fishing to a group of fellow die-hards. Our customers deserve this unique 4-way savings plan:
(1) DISCOUNT Buy 3 or more -- books, tapes, videos -- and get a 10% discount off those items. Sorry, items under $10 don't qualify.
(2) SHIPPING We strive to offer a simplified shipping policy with charges set as close as possible to the actual cost incurred. To reward our good customers we offer free shipping on orders of $100 or more.
(3) PACKING We take great pride in packing our orders. Carefully wrapping, packing and tightly fitting your order ensures that it arrives without damage. Although this high-quality adds to the cost of materials and packing time, we know once it's out of our hands anything can happen.
(4) SALES TAX No sales tax in the beautiful state of Montana.
OUR SHIPPING POLICY
Book Rate -- Please allow approximately 7-10 business days* from the day we receive your order. Extra time will be needed during the holidays.
1st Class/Priority -- Please allow approximately 4-6 business days* upon receipt of your order. If you need even faster delivery, call us for shipping charges at 406-443-1888.
$100 AND UP
*Delivery times and charges apply to in-stock merchandise within the Continental U.S (except for Book Rate, which does apply to Outside Continental U.S.).
Outside of Continental U.S. (Priority only), Canada and other International Delivery: actual shipping charges apply.
You may call 406-443-1888 or e-mail firstname.lastname@example.org for shipping charges; or after submitting your order, we will e-mail back with the actual charge. (Additional fees may be charged by your Government Customs).
Orders shipped to more than one address will have a separate shipping charge for each additional address.
We will accept all returns, if returned in a timely manner and they aren't personalized. Return with copy of Invoice and reason for return, stating whether you would like an exchange, credit, or refund (sorry, original shipping charges cannot be refunded; however, if we made a mistake in your order we will credit the return shipping charges). For your own safety, we suggest you ship so that it is trackable and also make sure to insure the item for the appropriate value.
Address for Returns:
the Book Mailer-Returns
PO Box 1273, Helena MT 59624-1273
1425 Birch St Ste D, Helena MT 59601